AutoZone Auto Parts

This is one of the best AutoZones around this area. The employees are all really well spoken, respectful, and say hello is there anything I can help you with as soon as you walk in the door. Shaun and Nick are some of their great staff. They helped me diagnose what was wrong with my car and Shaun even put in my battery with a smile on his face. Would rate it 10 stars if I could♥️

Normally I have no issue with this location however this morning I arrived 7:05 ish. No other customers in the building. No greeting. No "what are we working on today " I proceed to the back aisles and grab my oil and funnel and go to the front. There is a red shirt with no name tag and a week old crew cut just standing behind the counter. I approach. He asked "is that all you need?" I say yes and he marches me over to another setup where I'm instructed where to put in my rewards number and press pay when ready and he walks off. I explicitly went to a man who clearly had nothing to do but stand around and instead of doing the job he's paid for he elected to walk me over to a self checkout. I don't work at autozone anymore. I do not need to be processing my own purchases unless you're gonna give me the employee discount since I had to do your red shirts job for him. I finished my purchase without fuss figuring the young man probably shouldn't be in a customer facing job anyway and likley saved me from an even less pleasant experience. It will be some time before I frequent this location again and if this happens more at other locations I'll be sure to find somewhere else to buy my autoparts.

I have to brag on the HWY 21 AutoZone manager. I sadly forgot to ask his name but his customer service was above and beyond all expectations. Today even though I purchased headlights and windshield wipers from a different local AutoZone location, I came in to the 21 store requesting help installing new headlights and windshield wipers. He did not hesitate to assist me. I was extremely impressed and grateful for his positive regard and willingness to help me out when he could have easily told me no. Thank you so much for your efficient and friendly service!

There are very rude employees, I went in and asked about a tool bc I didn't know what it was and jacob one of the employees says "oh he isn't the brightest tool" about me. Another employee kept sarcastically making jokes about me and my relationship saying "yall are so cute are yall on a picnic" and began laughing with his coworkers. When me and my partner were sitting on the tailgate of our truck waiting on a friend, clearly. If he is rude to a stranger I know they are rude to others. If those things are said to the wrong person ik things could happen with the coworkers and business.

This is one of the best AutoZones around this area. The employees are all really well spoken, respectful, and say hello is there anything I can help you with as soon as you walk in the door. Shaun and Nick are some of their great staff. They helped me diagnose what was wrong with my car and Shaun even put in my battery with a smile on his face. Would rate it 10 stars if I could♥️